Spalding University is a private, co-educational institution located in Louisville, Kentucky. The 200-yearold university is affiliated with the Sisters of Charity of Nazareth and provides a small-college feel in an urban environment. The university offers more than two dozen degree programs at the bachelor’s, master’s and doctoral level. Spalding University has experienced growth in recent years due to the addition of more online coursework options and degree programs for working adults as well as traditional students.
Spalding University’s small, six-acre city campus has great student appeal, but also limits its options to accommodate growth. Information technology offers an avenue for expansion via online instruction and access to a wider student population, as well as increased learning flexibility. The sophistication of a university’s campus technology increasingly influences a student’s choice of schools. It is also essential to administration, on- and off-campus communication and student life. And, it all has to work 24/7 reliably and securely.
Dealing with 80-year old buildings and an inadequate IT infrastructure to support its opportunities for expansion, the university’s small IT team looked outside for assistance. To support the university’s evolving mission and expanding programs, the team knew that reducing routine IT operational demands and costs would be an essential first step.
In 2006, the university’s IT Director Ezra Krumhansl and Peak 10 began discussing an IT outsourcing plan with team Mike Meyer and David Martin.
Meyer and Martin designed a solution for the university including for colocation services at one of its Louisville data centers, entrusting Peak 10 to take care of backup power, monitoring, disaster recovery and security.
As time passed, the university’s expanded and diversified curriculum, as well as the increased expectations for more online services, required more support. Meyer and Martin returned to tailor solutions to meet Spalding University’s changing needs, this time focused on Cloud infrastructure.
Today, Peak 10 cloud services power student registration and billing, the university’s accounting and enterprise software, its file servers, its SharePoint-powered portal, domain name servers and the active university directory, among other things. Peak 10 also provides managed firewall service, which includes intrusion detection, access control and filtering.